Sunwing Vacations Inc. says it’s sending out dozens of restoration flights this week to deliver residence 1000’s of passengers stranded in Mexico after winter storms disrupted its operations.
“We continue to navigate unprecedented operational challenges, resulting in a number of ongoing flight delays,” mentioned airline president Len Corrado in an announcement.
“We deeply apologize for the impact to our customers’ travel plans over the holiday season.”
The airline mentioned Thursday that it has 40 restoration flights deliberate this week with 24 anticipated to be accomplished by the tip of the day.
Sunwing mentioned the delays, which started to pile up because it issued widespread flight cancellations due to winter storms, have been tough to kind out due to displaced crews and airplanes.
While different airways additionally skilled disruptions and cancelled flights, Sunwing’s deal with southern trip locations means a larger proportion of its travellers had been caught overseas.
Transportation Minister Omar Alghabra mentioned in an announcement Wednesday that he was very involved with the scenario at Sunwing and that airways must maintain passengers knowledgeable.
“This ongoing situation is unacceptable. Canadians must receive the information they need to return home safely.”
Sunwing mentioned it’s speaking rescheduled flights as they’re confirmed via flight alert notifications and thru representatives on the bottom.
This report by The Canadian Press was first printed Dec. 29, 2022.
