Air Canada says to expect further travel disruptions following Thursday’s IT issues

MONTREAL –

Air Canada says travellers ought to be ready for additional flight disruptions as it really works to return service to regular following a technical malfunction Thursday.

In its each day journey outlook, the provider mentioned that whereas its IT system is now steady, flights could also be affected at 9 of Canada’s busiest airports, together with Toronto’s Pearson, Montreal, Vancouver and Calgary.

Thursday’s outage led to greater than 500 flights — over three quarters of its journeys — to be delayed or cancelled on the day, creating what the airline says are “rollover effects” which will result in additional delays Friday.

“Air Canada has stabilized its communicator system and it is functioning normally. However, due to the effects of Thursday’s IT issues on our schedule, some flights may be delayed this morning as we reposition aircraft and crew,” it mentioned in an emailed assertion.

“Customers are advised to check the status of their flight before going to the airport. Our flexible travel policy remains in effect for customers to change their travel plans at no charge.”

The supply of the disruption was within the system utilized by the airline to speak with plane and monitor their efficiency, which Air Canada has been within the strategy of upgrading.

On May 25, it grounded its planes for about an hour when the system skilled a separate concern, inflicting delays for practically half of Air Canada’s flights that day.

A complete of 89 Air Canada flights, or 17 per cent of the airline’s scheduled load, had been delayed Friday as of round 11:30 a.m. EDT, together with 32 cancellations, in response to monitoring service FlightAware.com.

An extra 40 flights with Air Canada Rouge noticed delays, plus 19 cancellations.

This report by The Canadian Press was first printed June 2, 2023.