‘It’s shameful’: Regina WestJet flight cancellation leaves passenger in disbelief | 24CA News
Another WestJet flight cancellation, one other Saskatchewan resident paying the worth.
John Nelson was on a flight again from Fort Lauderdale, Fla., on Feb. 25 when issues began to go mistaken proper from the get-go.
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His flight was supposed to go away from Fort Lauderdale and head to Calgary at 3:30 p.m., however that received pushed again two hours.
The flight from Calgary to Regina was purported to occur at 9:40 p.m., however they didn’t get into the airport till a lot later, after which they have been advised the flight had been cancelled.
“Well, you could hear the groans. At first, there was this laughter, but it was not laughter of joy, it was laughter of disbelief,” Nelson stated.
He stated some passengers have been advised there was nothing accessible till March 2 or 3.
They acquired their baggage and received resort vouchers over their telephones, however Nelson stated they nonetheless needed to pay the $50 to get a cab right down to the resort.
Nelson stated youngsters have been crying, and the disbelief continued.
“We were all left to fend for ourselves.”
Nelson stated there’s an absence of compassion from WestJet, in addition to a lack of expertise and integrity.
He famous that he’s listening to increasingly horror tales concerning air journey in Canada.
Nelson stated the subsequent day they received a discover for a 9 a.m. flight, however identified the lengthy wait occasions to undergo safety and baggage.
He added that each one they acquired was a press release from WestJet.
“I just think it’s horrific. I think it’s shameful that there’s not more accountability on the part of airlines.”
Justin Reves, the supervisor of buyer expertise and advertising for the Regina Airport Authority, stated airways are saying there’s a scarcity of pilots, noting they aren’t in a position to placed on as many flights as they’d prefer to.
He stated planes are full, and so they’ve been having discussions on the best way to get extra capability into the market.
“It’s definitely a challenge for them, because they’re constrained on even the amount of flights they can put on.”
He stated that poor climate exacerbates the already struggling circumstances.
Global News has reached out to WestJet for a response.
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