Clear Nexus backlog by conducting interviews over Zoom, U.S. lawmaker proposes – National | 24CA News
A New York congressman needs so as to add some Zoom to the sluggish effort to clear a bilateral backlog of Nexus trusted-traveller purposes.
Rep. Brian Higgins (D-N.Y.), a frequent champion of streamlined journey between Canada and the United States, launched laws on Capitol Hill that, if handed, would require the Department of Homeland Security to deploy video conferencing to exchange in-person interviews.
The invoice, dubbed the “Make Nexus Work Act,” is simply the newest response to a long-standing authorized and jurisdictional glitch that extended the pandemic-driven closure of Nexus enrolment centres in Canada for almost a yr and introduced the vetting means of candidates to a standstill.
“We’ve always looked at infrastructure, including technology, as a way to expedite the customs process at the border,” Higgins mentioned in an interview.
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On the U.S. facet, the place enrolment centres have been open since April 2022, what had been a 16-month wait between making an software and receiving a Nexus card is now all the way down to between 12 and 14 months, he added. The backlog of candidates has been lowered by greater than 100,000.
“But we can certainly do better, and I think one of the ways you can do better is through the interview process taking place virtually.”
Higgins additionally cited a pilot challenge U.S. Customs and Border Protection launched in 2021, with U.S. centres nonetheless closed by COVID-19, that allowed brokers to fulfill just about with current trusted-traveller members, together with Nexus card holders, with a view to course of renewals.
“It’s pretty simple — it’s not novel,” he mentioned of the two-page invoice. “It’s in place for the trusted-traveller program, so why wouldn’t we expand it to include Nexus?”

A spokesperson for Customs and Border Protection refused remark Friday, saying the company doesn’t talk about proposed laws.
The Nexus enrolment course of, which initially included a single, collectively performed interview with Canadian and U.S. border officers, floor to a halt when the pandemic hit in March 2020. But whereas U.S. centres reopened final spring, CBP refused to ship brokers to workers the Canadian places.
That’s as a result of the company wished U.S. officers to have entry to the identical authorized powers and protections they get pleasure from at land entry factors and in Canadian airport preclearance centres, a request the federal authorities in Ottawa thought of a bridge too far.
The two sides have since discovered a pair of workarounds, though each require candidates to submit to 2 separate interviews.
Air travellers with plans to fly to the U.S. from particular Canadian airports that supply customs preclearance can endure their second interview with CBP officers within the preclearance corridor, offered they’ve already met with Canadian customs officers and are making ready to board a U.S.-bound flight.
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For land travellers, two particular ports of entry — the Thousand Islands bridge crossing close to Kingston, Ont., and the Peace Bridge between Fort Erie, Ont., and Buffalo, N.Y. — are permitting candidates to fulfill with Canadian officers on one facet, then cross over to fulfill with U.S. officers on the opposite.
Both CBP and Canada’s Customs and Border Services Agency say they’re exploring plans to increase that system to different land crossings elsewhere alongside the border. The U.S. additionally has a brand new enrolment centre deliberate for Ogdensburg, N.Y., a border city due south of Ottawa.
Public Safety Minister Marco Mendicino, who introduced the brand new scheme three weeks in the past in the course of the North American Leaders’ Summit in Mexico City, billed it as enhancing the system’s means to course of Nexus purposes by as a lot as 50 per cent.
But he assiduously prevented discussing whether or not the patchwork, two-step course of would show extra cumbersome than a single interview with officers from each nations on the similar time.

“It is important not to gloss over the fact that sovereignty is something that goes right to the core of how we enforce our laws,” Mendicino mentioned in Mexico, pegging the backlog in Canada at between 220,000 and 240,000 purposes.
“This is a significant step. It’s a significant step precisely because it augments the capacity to respond to the increased demand, which actually expedites travel.”
Videoconferencing could be much more efficient, mentioned Higgins, noting that whereas Canadian travellers spent upwards of $20 billion within the U.S. in 2019, the trade doesn’t count on to see journey return to these pre-pandemic ranges till at the very least 2025.
“When people don’t have Nexus passes, they’re in that big line of people who invariably are delayed significantly, and that discourages people from making that cross-border trip,” he mentioned.
“A lot of the cross-border trips that occurred pre-pandemic may not return in whatever phase it is we’re in now, because people have adjusted their economic behaviour to avoid the bridge because of all kinds of problems.”
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