Indigo offers fresh details on cyberattack on bookstore’s website, payment system

TORONTO –

Indigo Books & Music Inc. is providing contemporary particulars about an ongoing cyberattack affecting the bookstore chain’s web site and digital fee system.

Craig Loudon, Indigo’s chief monetary officer, says the cybersecurity incident has resulted in disruptions to each inside operations and the corporate’s e-commerce and retail channels and that it’s unclear whether or not buyer knowledge has been accessed.

He says Indigo is working alongside third-party specialists to resolve the scenario.

Loudon says the corporate’s major priorities are to guard buyer knowledge, restrict the operational and monetary results of the incident and safely resume full operations as shortly as doable.

His feedback got here throughout a convention name with analysts on Friday to debate the corporate’s third-quarter monetary outcomes.

Indigo final night reported a revenue of $34.3 million for the quarter ended Dec. 31, down from $45.1 million a 12 months earlier, whereas income was $422.7 million, down from $430.7 million in the identical interval a 12 months in the past.

Indigo’s web site has been down since Wednesday afternoon. While the retailer can course of in-store orders paid in money, it can not course of digital funds, settle for present playing cards or deal with returns.

This report by The Canadian Press was first revealed Feb. 10, 2023