Here’s How Momentum Ventures Elevates Travel
As the journey trade strikes previous restoration and again to progress, its future requires continued and significant contributions to accessibility and technological advances. Momentum Ventures is the tech-forward holding firm behind a number of profitable Canadian manufacturers devoted to journey. With a newly designed workplace area in Montreal, Momentum Ventures continues to increase and improve operations whereas attracting prime expertise. As a devoted enterprise, Momentum Ventures values constant progress and attentive growth within the journey sector, and achieves this by backing and sustaining their modern journey manufacturers.
Here’s a rundown of how Momentum Ventures’ assortment of manufacturers proceed to remodel journey by embracing expertise to attach folks and locations.
FlightHub
A outstanding North American on-line journey company (OTA), FlightHub serves thousands and thousands of Canadians every year providing flights at the perfect market worth. To proceed to supply travellers distinctive customer support, FlightHub has developed a generative AI platform to observe and analyze buyer interactions through cellphone and stay chat in real-time. The expertise identifies buyer interactions that the majority want specialised assist from human brokers to keep away from a damaging buyer expertise. It additionally produces insights throughout all buyer interactions and deploys the mandatory teaching and coaching required to enhance agent efficiency.
This ground-breaking work has not gone unnoticed as FlightHub not too long ago received silver on the Travel Weekly Magellan Awards in Overall Technology Solutions for its partnership with Observe.AI to ship AI capabilities to boost its customer support operations. It additionally received gold within the class of Overall Giving Back Initiative for its partnership with 4Ukraine.ca and GlobalMedic to assist Ukraine Humanitarian Aid.
justfly.com
Partnering with greater than 400 airways that journey to and from the U.S., justfly.com makes journey accessible and reasonably priced, enabling extra folks to go to new locations and discover new cultures. To additional its user-friendly and environment friendly buyer expertise, justfly.com has added generative AI to its arsenal. AI has the potential to alter how customers store for journey services and products by providing hyper-personalization.
When prospects ebook by way of OTAs and a problem arises, they’re typically uncertain who to name for assist. justfly.com alleviates these buyer ache factors by way of its AI-driven services and products. Rapid developments in generative AI will assist OTAs construct smarter algorithms, which might then make suggestions that greatest match buyer wants. This enhances customer support and after-sales assist.
AI instruments are vital as travellers more and more anticipate speedy options to their journey wants. By serving to OTAs streamline their operations with tech options, justfly.com will increase cost-efficiency and buyer satisfaction.
Flygreen
A non-public jet constitution brokerage, Flygreen serves the Americas by way of places of work in Montreal, Toronto and New York, with entry to over 7000 plane. Flygreen stands out in non-public aviation with a singular mix of customized consumer service and a real take care of the setting. Flygreen affords a customized and curated non-public air expertise, permitting purchasers to meet their itineraries and take advantage of out of their schedules.
Beyond particular person journey wants, Flygreen’s Jet Charter Executives concentrate on crafting options for various business teams. Whether it’s coordinating journey for household getways, unique sports activities group excursions, or distinctive hobbies like fishing and golf, Flygreen’s group is adept at sourcing plane tailor-made to particular wants and utilities. With an enormous community and a dedication to customer-centrism, Flygreen emerges as a trusted companion, making certain every flight is a personalised and purposeful expertise for purchasers with distinct preferences and necessities.
CruiseHub
The latest addition to Momentum’s roster, CruiseHub affords an unmatched cruise reserving expertise, by simplifying and enhancing the journey from shopping to boarding. The firm focuses on mixing forward-thinking expertise with a human contact, creating user-centric experiences. It’s dedicated to advising prospects and making certain they obtain the perfect assist potential to ebook the proper cruise.
Momentum Ventures combines expertise with a dedication to buyer satisfaction and environmental duty. With its portfolio of profitable manufacturers, the corporate has weathered the challenges of the journey panorama and its forward-thinking addresses buyer ache factors, enhances consumer experiences, and champions effectivity.
