Budget aims for a smoother passenger experience, but ‘devil is in the details’

OTTAWA –

The federal authorities has air journey on its radar after laying out plans in its finances to hurry up airport safety screening and cut back flight delays.

Tabled Tuesday by the Liberals after a yr of journey turmoil, the finances guarantees $1.8 billion over 5 years for the Canadian Air Transport Security Authority to enhance passenger screening and strengthen safety measures at airports.

It additionally proposes a brand new rule requiring airways and airports to share and report knowledge as a technique to minimize delays and bolster co-ordination throughout the business.

Monette Pasher, head of the Canadian Airports Council, says it’s inspired by what she known as “incremental” steps to assist the sector and enhance the passenger expertise.

However, Sylvie De Bellefeuille, a lawyer with the advocacy group Option consommateurs, says “the devil is in the details” on knowledge sharing, together with the diploma of public entry and well timed reporting.

The finances measures come after Transport Minister Omar Alghabra pledged to overtake the nation’s passenger rights constitution in January following chaotic journey seasons over the summer time and winter holidays introduced on by hovering demand and poor climate.

This report by The Canadian Press was first revealed March 29, 2023.