B.C. man shocked after $700 drained from his Walmart gift cards | 24CA News

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Published 13.12.2022
B.C. man shocked after 0 drained from his Walmart gift cards | 24CA News

Kevin Wilson was thrilled when, as a part of a Black Friday promotional deal, he obtained two Walmart present playing cards totalling $700.

But when he went to a Walmart close to his residence in Surrey, B.C., this month to make use of his playing cards, Wilson was dismayed to find they’d been drained — leaving him with a stability of simply 27 cents.

According to transaction information, one card’s money was spent at a Walmart in Richmond, B.C., and the opposite, at a Walmart in Mississauga, Ont. — far throughout the nation. 

“I was in shock. The cards hadn’t left my possession,” stated Wilson. He added that the playing cards confirmed no indicators of being tampered with. 

“It was just like utter disbelief. How is this possible?”

A man is talking
Toronto-based cybersecurity analyst Ritesh Kotak says present playing cards are enticing to fraudsters as a result of they’re not registered in anybody’s identify, they usually’re simply accessible in shops. (Doug Husby/CBC)

Toronto-based cybersecurity analyst Ritesh Kotak says present playing cards are enticing to fraudsters as a result of they are not registered in anybody’s identify, they usually’re simply accessible in shops. 

“Unfortunately, people are getting scammed,” he stated. “These fraudsters are becoming even more sneaky and sophisticated.”

The Canadian Anti-Fraud Centre stated that between January. to September, it had acquired greater than 1,000 complaints from victims of present and pay as you go card fraud, totalling upward of $3 million in losses.

Kotak stated these numbers will probably rise over the vacations, as a result of the playing cards are a preferred present merchandise.

“People are going to be victimized, but they’re not going to find out until after the holiday season when they try to use those gift cards.”

‘The gentle bulb went off’

After he obtained scammed, Wilson took it upon himself to analyze.

He stated when he acquired his present playing cards, he was so happy that he briefly posted a photograph of them on Facebook. The bar codes have been seen within the photograph, however Wilson did not assume that was an issue, as a result of the safety code on every card was hidden. 

But after doing a little sleuthing, Wilson realized that his photograph could have enabled fraudsters to entry his playing cards. That’s as a result of a consumer could make purchases at self-checkout with a Walmart present card just by scanning its bar code — or a photograph of the bar code. 

“The light bulb went off,” stated Wilson. “There was a Eureka moment and I’m like, ‘No way, it couldn’t be that easy.'”

24CA News was capable of make a purchase order at Walmart’s self-checkout by loading a Walmart present card with money after which scanning a photograph of its barcode. The safety code on the again of the cardboard was not required. (Sophia Harris/CBC)

As an experiment, 24CA News loaded $5 on a Walmart present card and tried to buy a $3 bag of walnuts at self-checkout by scanning a photograph of the cardboard’s bar code. The transaction went via, and the receipt confirmed the cardboard’s remaining stability. 

Walmart’s present playing cards are nugatory till clients load them with money. Once loaded, the firm requires buyers to enter a card’s hidden safety code when utilizing it to make purchases on-line, however not at self-checkout.

Wilson says a fraudster might simply take photographs of a bunch of the playing cards’ bar codes at Walmart, after which attempt to purchase items with them at self-checkout at a later date — within the hopes the playing cards have since been loaded with money. 

“It’s sort of, like, egregious,” he stated. “All the cards in Walmart are on bulk display. The bar codes are in plain sight.”

Watch: Scammers discovering new methods to steal your present card cash 

Warnings about present card scams forward of the vacations

Scammers are discovering new methods to deplete cash from present playing cards forward of the vacations. Victims of those scams share their tales as cautionary tales. whereas specialists provide ideas for find out how to shield your self from fraud.

Walmart Canada spokesperson Stephanie Fusco informed 24CA News that the retailer is investigating Wilson’s case and can reimburse him the lacking $700 if it determines he is a sufferer of fraud. 

Fusco stated Walmart has applied measures to assist shield clients from present card scams, together with indicators in shops warning them to not share the knowledge on their playing cards.

Another present card rip-off

Nichelle Laus of Mississauga, Ont., nearly fell for a unique present card rip-off. The former Ontario police officer posted her story on social media as a warning to others. 

“It drives me crazy to have people victimized this way, especially during the holiday,” stated Laus.

Her saga started in October when she tried to purchase a $50 Winners present card at Shoppers Drug Mart. She stated the cashier felt the again of the cardboard and knowledgeable Laus a fraudster had positioned a sticker of one other present card’s bar code overtop of the Winners card’s bar code. 

A gift card's barcode
Nichelle Laus found this present card at Shoppers Drug Mart the place the barcode on the again had been coated up by a sticker with a unique barcode. (Sue Goodspeed/CBC)

Laus stated the cashier then scanned the brand new bar code, which confirmed it belonged to an Esso present card.

She stated the cashier defined that if Laus had loaded $50 onto the Winners card, it could have wound up as a substitute on a fraudster’s Esso card. 

“The cashier was telling me it’s a big problem,” stated Laus. “Had she not noticed — and I wouldn’t have noticed, I would have literally paid 50 bucks, gone away with my card, and it would literally be of no value.”

Earlier this month, Laus encountered the identical rip-off when choosing a $100 Playstation present card at one other Shoppers. This time, it turned out the bar code positioned over the unique one belonged to a card for the LCBO, Ontario’s liquor shops.

“Had the transaction gone through, I would have loaded $100 on [the LCBO card],” she stated.

Loblaw, which owns Shoppers, informed 24CA News present card scams are widespread and that its staff are educated to acknowledge the fraud, together with bar code tampering. 

Cybersecurity analyst Kotak stated that for a couple of hundred {dollars}, scammers can simply purchase the required software program, printer and labels to copy bar codes.

“If you’re putting these labels on hundreds of gift cards across the country, you’ll be able to recoup your investment very quickly,” he stated.

To shield individuals from present card fraud, each Kotak and Laus suggest retailers maintain the playing cards behind the counter, so fraudsters cannot tamper with them.