With pediatric ERs overwhelmed, where can Quebec parents turn if their children are sick? | 24CA News
Anna Belmonte’s eight-week-old son was born untimely, however like many Quebecers, Francesco doesn’t have a household physician or a pediatrician. So when her son fell sick a number of weeks in the past, Belmonte instantly introduced him to the Montreal Children’s Hospital.
READ MORE: Record variety of Quebec kids dwelling sick from college
After a five-hour wait, a health care provider informed her he had nasal congestion and it will clear up quickly.
But when it didn’t, and she or he needed a second opinion, she didn’t know the place to show.
“I have a family doctor but he refuses to take the baby as a patient, which I totally understand because he says he doesn’t specialize in pediatrics,” mentioned Belmonte. “In our province, it’s ridiculous to get a doctor, to be seen by a doctor.”
READ MORE: Mother suffers nightmare ordeal to get her sick child handled in Montreal
The first-time mom stumbled upon KixCare. It’s a method for fogeys to get a fast appointment with a pediatrician.
Co-founder Dr. Harley Eisman, who can be the medical director of the Children’s Clinic, says Kixcare was based within the midst of the pandemic.
“A lot of pediatrics is just really advice giving and observation,” he mentioned. “So if you can do it in the comfort and safety of your own home, then it’s a win-win for everybody.”

The tele-medicine service may also be seen as a substitute as pediatric ERs proceed to be overwhelmed.
READ MORE: Quebec units up disaster administration crew as Montreal hospital ERs face overcrowding
Eisman says 811 is one other good choice for fogeys.
If you shouldn’t have a household physician — you possibly can dial 3 to entry the first care entry level — identified in French because the Guichet d’accès à la première ligne (GAP).
But whether or not your little one has a health care provider or not, you possibly can dial 1 to entry a precedence line obtainable to all kids 17 years outdated and beneath.
The common wait time is normally about half-hour, although that may differ throughout peak hours.
READ MORE: Quebec medical specialists sounding the alarm about crumbling healthcare system
“Most of the time — more than half of the time (the nurse) is going to refer the patients to the pharmacy or self-care — nasal hygiene or Tylenol,” mentioned mentioned Dr. Ariane Murray, a household physician and head of Montreal’s regional division of normal drugs. “Then they’ll tell you, for example, if it’s not better within 24-48 hours and if we need, we’ll send you for an appointment with a family doctor.”

Murray famous, nevertheless, that the precedence line isn’t obtainable all over the place in Quebec. It is presently obtainable in Montreal, Montérégie, Laval, Lanaudière and the Laurentians.
She says the province is engaged on having the road accessible to everybody.
Doctors say although the viruses which are presently circulating are heavy, most are handled at dwelling and with out antibiotics.
Read extra:
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Eisman says mother and father ought to comply with their intestine, however famous issues to look out for embody:
- excessive fever in kids who’re beneath three months outdated
- kids who’re extraordinarily torpid, not consuming or ingesting, and dealing arduous to breathe
- kids who’ve underlying situations also needs to be adopted, if they’re very sick.
Overall, well being consultants say to sit down tight and attempt to use telemedicine choices or 811, earlier than in search of in-person medical consideration.
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