Weak economy looms over holiday shopping season as consumers seek value: retailers | CityNews Calgary

Business
Published 06.12.2023
Weak economy looms over holiday shopping season as consumers seek value: retailers | CityNews Calgary

Santa is listening to Christmas needs from youngsters at malls adorned in vacation regalia, shops are teeming with eggnog and gingerbread treats and a barrage of selling campaigns are promising the right reward is only one bank card swipe away.

But among the many typical trappings that include the vacations are new elements that would shake up the busiest procuring season of the 12 months: inflation, and the excessive rates of interest the Bank of Canada has imposed to struggle it.

The mixed pressures, with costs up considerably in the previous few years and the coverage fee at 5 per cent, threatens to weigh on buyers’ willingness to spend and thus, retailers’ income.

“This is going to be a very challenging holiday shopping season for retailers because the consumer is worried,” mentioned Kostya Polyakov,nationwide business chief for shopper and retail at KPMG in Canada.

“The consumer is feeling that everything is expensive, the consumer is feeling that they don’t have enough money for non-discretionary spending.”

An on-line survey from consulting agency KPMG carried out between Oct. 20 and Nov. 2 discovered 83 per cent of the 1,507 Canadians questioned are being extra cautious about what they’re spending cash on this 12 months in contrast with final 12 months.

Seventy per cent of these surveyed mentioned they don’t plan on spending as a lot on discretionary objects — journey, attire, electronics, leisure, toys, and eating places — as they did in earlier years and 66 per cent indicated they plan to solely spend on important items akin to groceries, private care merchandise and prescriptions this 12 months.

The timing of purchases will come all the way down to once they discover offers, Polyakov mentioned.

“Consumers will wait until they think it is the absolute lowest price of the season,” he mentioned.

Nick Muriella, vice-president of merchandising and provide chain at Toys “R” Us Canada, mentioned the toy large’s prospects are more and more enthusiastic about worth and being selective when making purchases.

“We’re definitely seeing much more of, ‘Let me grab the deal, I’ll go home, I’ll think through my budget again and then maybe if something else is a great deal, I’ll go back out and get it,’” he mentioned.

Some of the chain’s most budget-conscious buyers completed most of their vacation procuring in September or October, he mentioned.

Another group is being drawn in simply once they see the retailer provide a terrific deal and a last section is anticipated to make impulse buys within the final 10 days earlier than Christmas.

Over theholiday season, Deloitte predicts the typical Canadian shopper will spend $1,347 this 12 months, down 11 per cent from final 12 months. It attributed the autumn to buyers holding off on splurging and being extra considerate with purchases.

Forty-eight per cent of the greater than 1,000 Canadians the consultancy firm surveyed deliberate to purchase solely what their household wants. Seventy-one per cent will search objects on sale and 29 per cent will search cheaper retailers to patronize.

While Muriella mentioned buyers normally expertise a “feast or famine” state of affairs across the hottest toy of the 12 months and although provide chain points have snarled stock previously, “that scarcity is not there anymore.”

Supply of one in every of this 12 months’s hottest toys — Bitzee, a digital pet made by Spin Master Corp. — is “pretty strong,” he mentioned.

The easing of provide chain points and a deal with worth is equally being seen within the luxurious market, mentioned Carolyn Wright, senior vice-president of product at Holt Renfrew.

“(Canadian consumers) will be more careful this holiday season, given the economic climate,” she mentioned.

“However, we expect them to make choices that are thoughtful and driven by purpose and value.”

Wright sees many purchasers on the lookout for presents which might be so distinctive the corporate usually calls them an “unbuyable” expertise. Sometimes meaning an opportunity to have a cocktail with the proprietor of an enormous model in retailer or get a e-book signed by its famed writer.

On an early November earnings name, executives from Spin Master, the Toronto toy maker behind Paw Patrol, Bakugan and Hatchimals, mentioned they anticipate customers to buy very late within the season. They seen October retailer gross sales throughout the business had been “disappointing” and “well below retailers’ plans.”

At Walmart, chief monetary officer John Rainey instructed analysts on its earnings name that by November, gross sales had turned larger as “unseasonal” climate abated.

However, he thought-about the gross sales traits taking part in out throughout the season to be “somewhat uneven,” giving the corporate “reason to think slightly more cautiously about the consumer.”

That pondering seems to be baked into Costco Wholesale Corp.’s vacation technique too.

Chief monetary officer Richard Galanti instructed analysts on the corporate’s newest monetary name that Costco plans to herald a couple of new toys within the final couple of weeks earlier than Christmas.

“If they don’t sell through, we’re not at risk of having to mark them down dramatically because they’re not unique just to Christmas.”

This report by The Canadian Press was first printed Dec. 5, 2023.

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Tara Deschamps, The Canadian Press