TD says it has resolved its direct deposit delay issues
An government for TD Bank Financial Group says a technical difficulty affecting some clients’ skills to ship and obtain direct deposits has been resolved.
Toni-Lynn Raponi, affiliate vice-president for company and public affairs, provided the newest replace in an e mail Saturday morning.
TD stated Friday on Twitter that it was experiencing a problem that had delayed direct deposit funds to some clients, primarily these in Western Canada.
“The technical issues that impacted some of our customers yesterday, primarily in Western provinces, have been resolved. Our customers should now have full access to most bank services, including delayed direct deposits,” Raponi stated.
“We know that some customers experienced significant stress and we sincerely apologize for this experience. We understand the importance of being able to use banking services wherever and whenever customers want and we will continue to work with individual customers that require additional support. Please be assured that any customers who have incurred a TD NSF (non-sufficient funds) or Pay As You Go overdraft fee will be reimbursed.”
TD says clients ought to go to their native department of contact the financial institution at 1-866-222-3456 for any further help.
