Flair tops Canadian airlines with average number of complaints per 100 flights: CTA

TORONTO –

The Canadian Transportation Agency says Flair Airlines Ltd. has the best variety of complaints per 100 flights of all the key airways in Canada, as airways have had a rocky restoration 12 months with delayed and cancelled flights.

Between April 1, 2022 and March 31, 2023, Flair noticed a mean of 15.3 complaints per 100 flights.

Back in March, Flair noticed 4 of its leased planes seized due to overdue funds, inflicting tons of of cancelled flights.

Sunwing Airlines Inc. got here second at 13.8 complaints per 100 flights, and Swoop Inc. was third at 13.2.

Meanwhile, WestJet had 6.6 complaints per 100 flights, and Air Canada had 4.3.

As demand for air journey soars within the wake of the COVID-19 pandemic, airways have at instances struggled to maintain up with the previous 12 months seeing headlines about cancellations, delays and packed, chaotic airports.

This report by The Canadian Press was first revealed June 5, 2023