How some Canadian firms weathered the COVID market and survived pandemic pitfalls – National | 24CA News
Nick Ngo nonetheless vividly remembers the spring of 2020, and the sudden wave of recent outlets making the identical acrylic obstacles as his business.
“During that time, companies would pop up. I remember (it was) anybody with a saw who was able to cut it,” stated Ngo, venture supervisor at Sixstream Signs Ltd. in Surrey, B.C. “I don’t necessarily agree with it, but that was what they were doing.”
What Ngo noticed was half of a bigger pattern, a cascade of firms instantly leaping into the COVID-19 financial system, switching manufacturing from different fields into making every thing from protecting obstacles and hand sanitizers to cleansing wipes and private protecting tools.
Fast-forward three years, and plenty of firms that emerged to fabricate and procure PPE within the early days of the pandemic have gone bust. But others like Sixstream that had pre-existing product traces earlier than pivoting to pandemic-related merchandise associated to social distancing and hygiene have since managed to modify again, as provide traces and demand components recovered and stabilized.
Scott Thompson, founder and distiller at Mad Laboratory Distilling in Vancouver, made the change from his regular manufacturing of whisky and different spirits to creating alcohol-based hand sanitizer and wipes throughout the pandemic.
Mad Lab is now again to full-time manufacturing of alcoholic drinks, and Thompson stated the important thing to weathering the COVID market was to establish the character of the swing and plan for the long run accordingly.

“We decided to not make selling sanitizer a part of our business,” Thompson stated. “It turned out that we were right, but we were hopeful it was going to be a short-term demand.”
Still, Thompson stated he might perceive why different distilleries or alcohol producers jumped totally into the fray within the spring of 2020. He stated demand for hand sanitizer throughout the pandemic’s preliminary months was one thing he had by no means seen earlier than _ or needs to see once more.
“They were like, ‘We need more, more, more, more,’ And I’m like, I can make this much, this is what I can do. And really having to prioritize who got it first.? I was a wreck.”
Mad Lab’s final batch of sanitization merchandise left the Vancouver distillery by early 2022, though others saved producing till the province ended an emergency authorization of manufacturing in May of that yr.
Distillers survived the hand-sanitizer change, stated Tyler Dyck, president of the Craft Distillers Guild of B.C. However, Dyck stated the pivot wasn’t painless, particularly for quite a few house owners who needed to make hand sanitizer a everlasting a part of their business.
Dyck, who can be the CEO of Okanagan Spirits Craft Distilleries, stated most distillers in B.C. began making hand sanitizer in March 2020 as a result of they noticed the scarcity at hospitals and different public services.
Many distillers devoted as much as 80 per cent of total manufacturing at hand sanitizer after the federal government put out an emergency name for provides, Dyck stated. When common provide chains resumed and the value of sanitizer plummeted in 2022, B.C. switched again to authentic suppliers and instructed distillers to cease manufacturing. They have been left with “hundreds of thousands of litres” of sanitizer however no main demand for it, stated Dyck.
“It was not a difficult transition back,” Dyck stated of manufacturing traces. “The problem is that some people invested a lot into (sanitizer) Distillers felt let down.”

Dyck stated that at most 10 per cent of guild members broke even on sanitizer, with the whole sector pressured to cope with an estimated $750,000 of “unrealized capital” when alcohol that would have been used for spirits was as an alternative made into sanitizer that sat in storage.
Some producers managed to scale back inventory by promoting on to shoppers. But the whole expertise was so bitter that Dyck stated only a few distillers would make emergency provides once more if one other pandemic occurs.
Most of the companies that popped up nearly in a single day to chop and set up obstacles are actually defunct, Ngo stated.
Those who stay are those that had a steady, non-barrier business earlier than COVID-19, Ngo stated.
Today, Sixstream is again to nearly solely making indicators out of acrylic, with the remaining barrier work involving upkeep or different followup work.
The change again was additionally smoothed for firms that not solely had a devoted market earlier than the pandemic, but in addition had established sources of fabric that might be used for each COVID and non-COVID functions.
Many of the barrier outlets created in 2020 closed nicely earlier than COVID restrictions have been lifted, Ngo stated, due to their incapability to safe acrylic by frayed provide chains.
Others had inexperienced installers who botched initiatives.
“We’ve always had this in stock, so even before three years ago, we’ve always had these products on our shelves,” Ngo stated of the acrylic Sixstream makes use of. “Again, we use them to make signs predominantly, but because of the demand, we did reallocate some of our inventory to start making barriers and shields and these physical-distancing products.”
Burnaby out of doors gear maker Mustang Survival additionally pivoted to pandemic-related manufacturing in 2020, changing manufacturing traces to make medical robes. Like Sixstream and Mad Lab, Mustang didn’t overproduce in anticipation of demand that by no means materialized.
The firm by no means took on extra manufacturing than its contracts specified, stated Paul Heel, vice-president of high quality at The Wing Group, Mustang’s guardian firm
“We joked at one point about having a medical products division going forward,” stated Heel. “If the opportunity had been there with more products, if Health Canada would be interested in doing it, it could have been quite easy just doing that going forward, but that didn’t come to fruition.”
Mustang partnered with Arc’teryx and Boardroom Clothing for the gown-production venture, making 9,000 a month between April and June 2020. That was adopted by an order from Health Canada for 150,000 robes, which Mustang produced from July 2020 to Feb 2021.
For Mustang, it meant retooling manufacturing. Training workers was more durable than procuring supplies for the reason that firm used comparable waterproof membranes in its jackets.
That flexibility, and never overextending manufacturing, in the end, performed a giant function within the firm’s skill to revert to normalized manufacturing, Heel stated.
He stated the expertise had bolstered Mustang’s model and strengthened the corporate’s manufacturing capabilities.
“We learned some things, for sure,” Heel stated. “We had demand for our regular products, as well. It got to such a point that there was a push of, ‘Let’s get this contract finished so we can get back to our regular products, our regular markets’ ? We’ve learned things about becoming a little bit more agile in some areas.”


