Canadian cities cutting transit services could cause ‘death spiral,’ researcher warns | 24CA News

Canada
Published 01.03.2023
Canadian cities cutting transit services could cause ‘death spiral,’ researcher warns  | 24CA News

Canadian cities must be nimble and prioritize service in the event that they need to maintain and strengthen public transit methods in a time of declining ridership and labour challenges, a transit researcher says.

While cities like Montreal and Halifax are lowering bus routes to save cash or take care of workers shortages, a transit and rail analysis guide and postdoctoral fellow on the University of Toronto says these choices contribute to a transportation “death spiral.”

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“There are two negative feedback loops going on in transit,” Willem Klumpenhouwer mentioned in a latest interview. When routes are reduce and transit is much less frequent or handy, ridership declines. When there are fewer riders paying fares, cities lose revenue and are inclined to additional scale back routes.

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“Then you have a death spiral, as people call it,” he mentioned.

This identical cycle is affecting transit labour, Klumpenhouwer mentioned, as a result of as transit operators depart the job, remaining workers are requested to work extra hours. “That leads to higher attrition and less hiring, so there’s that same feedback loop.”

Shane O’Leary, president of Amalgamated Transit Union Local 508, which represents transit operators in Halifax, mentioned the town has been shedding workers at an unprecedented fee over the previous yr as employees take care of prolonged work hours and annoyed transit riders who’re upset by service reductions.

O’Leary gave the instance of somebody on their option to work who’s ready for a bus that doesn’t present up as scheduled.

“Now I’m dealing with possibly being late to work or I’m worrying about child care, and who do I take it out on?” he mentioned.

“Obviously I take it out on the transit operator because they’re the first one I see and I blame it on them. That’s what happens,” he mentioned, calling it a “vicious cycle.”


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The union president mentioned interactions with offended transit customers make the job more durable on operators, lots of whom are working 60 to 70 hours every week to handle ongoing staffing shortages.

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A spokesperson with the City of Halifax mentioned that starting this week three routes have been suspended, whereas three others are being adjusted, and journeys are being reduce from 30 routes. Maggie-Jane Spray mentioned in an e-mail that the service cuts have been developed with “consideration to both employee and passenger impact.”

Spray mentioned that these reductions will allow transit to be extra constant and “allow passengers to better plan their trips, but it will also reduce workloads and stress for employees to improve retention.”

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O’Leary mentioned the town might enhance recruitment and retention by elevating wages and bettering job circumstances _ “not by making transit more inconvenient for the passengers.”

Halifax pays its transit operators $21.45 per hour for coaching and $22.88 per hour within the first yr of labor, which rises to a most hourly pay of $28.61 after 4 years. Operators who drive the town’s accessible buses make about $2 much less an hour, O’Leary added.

In Montreal, the town’s transit company mentioned in January it could readjust a few of its schedules due to the “current context,” including that it might now not assure a wait time of 10 minutes or much less between buses on any of its traces throughout rush hour.

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Last week, the Societe de Transport de Montreal introduced it was planning to cut back bills by $18 million, but it surely mentioned the cuts wouldn’t have an effect on service.

Toronto’s finances, which was permitted in mid-February, proposed a 5 per cent reduce in transit service in comparison with final yr, or a 9 per cent reduce in comparison with pre-pandemic ranges. Critics mentioned that call was at odds with efforts to convey again ridership and make the system safer.


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Former mayor John Tory, who resigned shortly after seeing his finances by way of, defended the plan by stating it will increase the town’s subsidy to the Toronto Transit Commission by $53 million and that service ranges stay above ridership, which he mentioned the finances estimates is about 73 per cent of pre-pandemic ranges.

Klumpenhouwer mentioned that virtually all Canadian cities noticed a dramatic drop in ridership due to COVID-19, including that many cities are nonetheless seeing fewer riders than previous to the pandemic. The drop in transit use is probably going tied to adjusted commuting habits and the shift to distant work, and he mentioned transit companies ought to rejig routes accordingly.

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“We need to think about how we get trips going elsewhere and that’s the tricky part, because it requires you to redesign your network a little bit,” he mentioned.

It’s frequent for cities to prioritize routes that take many individuals to a central location, like a downtown. To encourage new transit habits, Klumpenhouwer mentioned, routes ought to as an alternative concentrate on a mannequin that helps individuals travelling to a wider vary of places.

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“The theory says this should result in increased ridership, but it will take time and the question is how much financial flexibility an agency has to do that kind of thing,” Klumpenhouwer mentioned.

The researcher mentioned that an exception to this development is Brampton, Ont., the place there are much more transit customers now than there have been in 2019 and early 2020.

“They do the important things,” Klumpenhouwer mentioned of the town.

“They run frequent service that’s on a grid, making it easy to get from one place to another. They’ve got transit priority lanes, and really all the fundamentals in place.”

He mentioned the town is an instance of profitable public transit, including that its mannequin permits residents to depend on the service.

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“The No. 1 thing to get more people to ride is to just run more service.”

— With recordsdata from Morgan Lowrie in Montreal and Jordan Omstead in Toronto.