Service providers must now notify CRTC within 2 hours of disruptions after Rogers outage – National | 24CA News

Canada’s telecommunications regulator is directing all service suppliers to inform it inside two hours once they turn out to be conscious of an outage to their networks.

The Canadian Radio-television and Telecommunications Commission (CRTC) says the directive is step one of a brand new session it’s launching geared toward enhancing the resilience and reliability of telecommunications networks.

It says suppliers should additionally file a report with the CRTC inside 14 days following an outage.

The transfer comes after a mandate handed down by Industry Minister Francois-Philippe Champagne went into impact final week.

Ottawa’s new directive to the CRTC emphasizes shopper rights, affordability, competitors and common entry.

Last July, a serious Rogers Communications Inc. community outage quickly left greater than 12 million cellular and web prospects with out service.