‘It’s been horrible’: Drivers still dealing with gas, diesel mix-up in Rock Creek, B.C. | 24CA News
Two drivers are elevating considerations following a gasoline/diesel mix-up within the Boundary Country area.
Back in December, the diesel tank at a Petro Canada gasoline station in Rock Creek, B.C., was by chance crammed with gasoline.
“I put fuel in my truck assuming it was diesel on Dec. 27. I drove to Westbridge, and then I drove home, and my truck did not want to start coming home,” stated Rock Creek resident Sharon Cartwright.
“I was concerned about it, I did contact a mechanic on Friday, the 30th, and then he called me back and advised me that there was a mix-up with the fuel delivery at the petrol can. He saw the posts on Facebook.”
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Meanwhile, Cooper Creek resident Spencer Wells additionally crammed up his truck with what he thought was diesel gas.
“We drove all the way home, which was 300 km or more, and found out several days later that there was gasoline in the diesel tanks,” stated Wells.
“And the way we found out was through social media. No one had contacted us or anything, so we started the ball rolling of making phone calls and trying to figure out how to proceed and who was responsible.”
The tank was crammed round Dec. 24 by Alberta-based firm G & B Fuels. The mistake allegedly wasn’t found till Dec. 30.
“It’s a simple case of driver error putting regular gas into the diesel tank,” stated G & B Fuels president Greg Keffer in an electronic mail to Global News.
“I believe there [are] 17 vehicles involved and our insurance company is handling the claims.”
The gasoline station, although, is a well-liked cease for travellers alongside Highway 3 and Wells believes there may very well be extra individuals on the market that have been impacted by the mix-up.
“I feel very sorry for other people that haven’t had the time and knowing how to proceed and who to phone and who to bug and pester,” stated Wells.
“There’s a lot of people out there affected, I’m sure, that don’t even know what’s going on. And I hope this interview and this story reaches out to people that might have been affected so they know how to proceed and get taken care of properly. I feel there’s a lot of people that are just lost in the dark and don’t know what’s going on.”
Now, nearly two months later, Wells says they nonetheless have few solutions, and his truck remains to be out of service.
“We went several weeks without a rental vehicle or any compensation. Finally, we got some traction, got a rental vehicle, got the vehicle towed to the dealership for investigation and repair. And it’s been about seven weeks now and our vehicle is still at the dealership,” stated Wells.
“Being remote we rely on our vehicles for everything — food, mail, you name it. People out in the rural parts of B.C., obviously rely on our vehicles as much as anyone else or more.”
Cartwright echoes the identical considerations.
“It’s been several weeks into this, and nothing has been resolved,” stated Cartwright. “We live in the country, we need vehicles, you can’t take the bus to the store or catch a cab.”
Cartwright went onto say that the insurance coverage declare course of has been “frustrating.”
Both she and Wells are actually caught driving rental automobiles with no thought when or even when they’ll be receiving full compensation for the damages.
“It’s been horrible. I tell you; it’s just been a nightmare,” stated Cartwright.
“I’m still confused as to why I should be responsible to pay any repairs on a truck that was running fine until this fuel was put into it,” stated Cartwright.
© 2023 Global News, a division of Corus Entertainment Inc.
