Indigo website outage stretches into fifth day but payment system back up and running

TORONTO –

Indigo Books & Music Inc. says it is as soon as once more capable of settle for debit, credit score and reward playing cards in shops.

The bookstore chain was solely capable of settle for money for in-store purchases after a cybersecurity incident knocked out its digital fee system and web site final Wednesday.

The firm’s web site stays offline.

On social media, Indigo advised prospects it modified its in-store fee know-how as a part of its incident response.

The bookstore says prospects could expertise delays with half or all of on-line orders and returns.

Indigo spokeswoman Melissa Perri says the shop continues to be unable to simply accept returns in individual.

In an e mail, she says the corporate is continuous to work with third-party consultants to analyze the state of affairs and perceive whether or not any buyer knowledge has been accessed.

This report by The Canadian Press was first revealed Feb. 13, 2023