Passenger advocate urges stranded Sunwing passengers in Mexico to take legal action

As a whole lot of Canadians scramble to get dwelling after their Sunwing flights from Mexico had been cancelled final week, a passengers’ rights advocate says stranded travellers ought to contemplate authorized motion if they are not compensated.

Gabor Lukacs, president and founding father of the Air Passenger Rights group, says travellers stranded by cancellations ought to pay for no matter it takes to get dwelling, together with flights, and maintain cautious data and receipts of their bills.

He says if Sunwing does not compensate them correctly, they need to contemplate pursing authorized motion in an effort to power the airline to alter its practices. The Canadian Transportation Agency web site exhibits the airline regulator has fined only one service — WestJet — prior to now 5 years for not offering enough compensation.

Lukacs says the company is not doing sufficient to implement the federal Air Passenger Protection Regulations and maintain airways accountable.

Sheldon de Souza says he was scheduled to return dwelling from Puerto Vallarta on Dec. 21 with Sunwing, however that he needed to buy his personal flight dwelling with Air Canada after the corporate misled him for days about when his flight could be rescheduled.

This report by The Canadian Press was first revealed Dec. 26, 2022